HOW WE ASSIST
- Current, focused insights
- Market context, trends and developments
- More informed decision-making
- Address your customers’ and prospects’ needs
- The insights and data you need
- Upscale and mainstream consumers
- Syndicated and custom research
- Market and media research
- Qualitative and quantitative research
- Use our expertise and advice to meet your needs
- Address your short- and long-term business challenges
- Partner with us to educate your staff about what your customers and prospects expect when they deal with your organization
- Keep current customers while attracting and engaging prospects
FEATURED INSIGHTS BRIEF
Amazon: Disruption and Innovation in the Luxury Markets
Bob’s insightful presentation entitled “Twenty-One Years of Disruption: How Americans Shop,” describes how Amazon has been disrupting retailing while simultaneously enhancing the consumer’s shopping experience at a Luxury Marketing Council of Connecticut-Hudson Valley event in Greenwich, CT.
NEWS & PRESS
LuxeEX: Why Treating Customer-Facing Associates Well Matters to Bricks-and-Mortar Store Relevance
Bob spoke at Luxury Daily’s January 15th Luxury FirstLook 2020 Conference.
Italy-America Chamber of Commerce Presents 2019 Luxury Summit in Partnership with The Luxury Institute and KPMG
Bob moderated a panel on November 19, 2019 at the Italy-America Chamber of Commerce 2019 Luxury Summit in New York. The panel focused on education and professional development and featured experts from luxury retailers and academia.