LuxeEX: Why Treating Customer-Facing Associates Well Matters to Bricks-and-Mortar Store Relevance
Bob spoke at Luxury Daily’s January 15th Luxury FirstLook 2020 Conference.
Italy-America Chamber of Commerce Presents 2019 Luxury Summit in Partnership with The Luxury Institute and KPMG
Bob moderated a panel on November 19, 2019 at the Italy-America Chamber of Commerce 2019 Luxury Summit in New York. The panel focused on education and professional development and featured experts from luxury retailers and academia.
Luxury Daily’s Luxury Marketing Forum New York
Bob moderated a panel on September 26, 2018 at Luxury Daily’s Luxury Marketing Forum in New York. The panel featured three luxury experts discussing data-driven marketing in luxury.